Shipping policy

Shipping Policy

UK Delivery

Delivery is free on all UK orders. There are no additional delivery charges at checkout.

Orders are normally dispatched within [X working days].

Once dispatched, orders typically arrive within [X–X working days].

Order Tracking

Where tracking is available, you will receive tracking information once your order has been dispatched.

Delayed or Missing Orders

If your order has not arrived within the expected delivery period, please contact us and we will investigate it for you.

We remain responsible for your order until it has been delivered to you.

Delivery Address

Please make sure your delivery address is correct when placing your order. If you notice an error after ordering, contact us as soon as possible and we will try to update the address before the order is dispatched.

Where We Deliver

We currently deliver to addresses within the United Kingdom.

If we are unable to fulfil or deliver your order, we will contact you and provide an appropriate refund.